We offer complete telephony and communication solutions based on VoIP technology.
VoIP technology has replaced traditional telephony systems due to the many features it offers and the extensive customization and integration possibilities. In particular:
- It is cloud-based (thus does not require dedicated hardware/software infrastructure).
- It enables timely analysis and rationalization of consumption, minimizing costs.
- It offers greater scalability and versatility (advanced features on calls).
- Natively integrates with the systems used.
- Allows number portability.
The proposed solutions also include advanced features:
- Desktop and mobile applications for managing each telephone extension.
- Auto-answers and customizable ring groups.
- Calls manageable with a single mouse click.
- Integrated CRM (ability to enter notes and information about contacts in the phonebook and about calls made/received).
- Built-in chat with file exchange capability.
- Personal, general and group address books, integrated agenda.
- Ability to record calls, listen back and download them.
- Possibility of video calls and video conferencing.
- SMS sending, single or bulk.
- Customizable reports.
- Complete control of communications in full compliance with GDPR regulations.
- Possibility of integration with third-party systems.