We provide hosting services on flexible and widely configurable platforms based on specific customer needs.
The following is a partial list of the main features of the hosting services we provide:
All hosting solutions include personalised technical assistance and continuous support via phone/e- mail (including direct contact with technicians without the aid of systems/automatic filters ) .
We host critical customer infrastructures in our data centers, under maximum security conditions and ensuring the highest level of performance.
The Housing service is of the "Managed" type: we acquire specific knowledge of the characteristics of the hosted information systems, constantly monitor their operating condition, highlight criticalities, prevent problems and offer advice on the optimization of the services provided by customers to their users.
The approach we offer does not merely involve "space, bandwidth and traffic" as is the case with the most common and dispersive data centres, but instead manage physical and virtual customer infrastructures, starting from the initial sizing and setup, continuously ensuring their full and efficient use, as well as their balanced enhancement over time.
Customers may optionally fully manage their servers, in remote or on-site (by appointment) mode, and use personalised monitoring and support services (based on the specific nature of their businesses, criticalities, frequencies, peak workloads etc.).
Customers may also choose any of the following services:
We provide hosting services on flexible and widely configurable platforms based on specific customer needs.
The following is a partial list of the main features of the hosting services we provide:
All hosting solutions include personalised technical assistance and continuous support via phone/e- mail (including direct contact with technicians without the aid of systems/automatic filters ) .
In response to specific customer needs in terms of resource requirements, volumes, and scalability, we design and supply IAAS (Infrastructure as a Service) mode infrastructures in a AWS Amazon Web Services environment (you can obtain more technical information on http://aws.amazon.com/what-is-aws/).
These "in the cloud" solutions, which are not tied to specific hardware, ensure the widest possible scalability, the possibility of using potentially unlimited resources (computing power, disk space and bandwidth), and certain and transparent costs based on a "pay per use" logic (so that the company does not have to purchase costly and complex infrastructures).
Furthermore, customers who use the private cloud and data sharing in cloud housing/hosting services, which combine the ease of use of the most commonly available products (e.g. Dropbox, Google Drive, Skydrive etc.) and corporate data privacy (in regard to data that is physically located on a server owned by the customer, located in Italy, and subject to the local data protection laws), are provided with the management and security required of a professional and corporate service, as well as integration with existing architecture and flexibility.
We have developed specific expertise in supporting academic and industrial research and provide consultancy services in regard to the design, implementation and management of distributed computing infrastructures necessary for the processing of large volumes of data that require a high level of performance, reliability, security and scalability.
We share multiple hardware resources in a coordinated manner (located at our data centre, in the offices of customers, research centres etc.). It is possible to combine their computing power to solve complex, data-intensive and critical tasks, in accordance with short and certain deadlines, without necessarily having to purchase expensive dedicated infrastructure.
Using the most advanced open-source platforms based on grid computing development, you can schedule tasks, manage complex hierarchical queues, dynamically allocate hardware resources, and develop statistics on processes.
In regard to particularly critical services, we design and implement solutions that provide high reliability in cluster redundancy of equipment:
We have been accredited for the years 2000 (the year Sinapto was founded) to 2010 by the Italian Domain Names Register as a Maintainer (SINAPTO - MNT); since 1 January 2011 we have been recognised as a Registrar with the tag SINAPTO-REG.
We use 3 main high reliability DNS servers (authoritative).
We also act as the sole interlocutor for the advanced management of customer domains:
We have a dedicated Direct Email Marketing (DEM) infrastructure which allows us to carry out professional e-mail marketing campaigns, in compliance with the law on the protection of personal data, aimed at relevant customer targets (customers, suppliers, users, etc.).
Our DEM services involve:
We are able to host applications for use in ASP mode through our data centre. The software is not installed on a PC or server at the customer’s site, but instead resides on a server that the latter can connect to through the internet browser (or other common remote access software).
The ASP is safe, fast and adaptable to the user's individual needs.
It allows the customer to use an application without having to carry out the relevant costly infrastructure and hardware maintenance services: the cost for using the service is in fact transparent and all-inclusive.
The ASP is also a method for providing application services with a wide-range of security processes, since it is backed up by the resources of a professional data centre (regular backups, redundant systems, professional type internet band, fire protection devices, intrusion detection systems, air conditioning systems, etc.).
Our data centres provide audio/video streaming services over the Internet, both in "live streaming" (real time) and "streaming on demand" mode using state-of-the-art technologies (Flash Media Server, Windows Media Server, Shoutcast , FullHD H.264 support, aacPlus support, etc.).
The services provided include:
Based on partnership agreements with leading licensed national providers, we perform a certified electronic mail service and provide consultancy for proper sizing and technical assistance.
Certified Electronic Mail ensure::